The Spirit and Soul Foundation Withdrawal, Cancellation and Refunds Policy
If an enrolled participant wishes or must withdraw from a course, they can choose to apply to a different course. The participant must notify the Administrator, in writing, of their decision at least 14 days prior to the start date of the course.
Cancellation of participation in courses will result in the following penalties:
14 days or more prior to the start date of the course: No penalty, 100% refund of amount paid, less applicable PayPal charges and £20 administration charge.
8 to 13 days prior to the start date of the course: Penalty of 50% of course price, refund of residual amount paid (if any) less PayPal Charges.
7 days or less prior to the start date of the course: Penalty of 100% of course price.
Withdraw from a course after the course has started: Penalty of 100 of course price.
Discretion to these terms lie with the Administrators.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May, 2018.
We may collect the following information:
Contact information including email address
Other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless are required by law to do so. We may use your personal information to send you promotional information.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us using the contact form.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.